Frequently Asked Questions

Hair care simplified!

De-tangle and brush before washing your hairShampoo hair at least once a weekUse a quality name brand shampoo and conditioner with low PH balanceWash and condition hair in a downward motion. Do not massage or rub the hair against itself. Use your fingers between the wefts in a horizontal motion to clean your scalp.Squeeze out excess water and air dry hair. Remember heat can be damaging and will shorten the life span of your extensionsUse a leave in conditionerGently comb hair with a wide tooth comb. Begin combing small sections at the ends, working up towards the scalp.It is recommended to let the hair air dry naturally but you may use a blow dryer set on cool or low heat...

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Hair Care before and after install?

Before install-  Once hair has been received, run cold water over hair until completely drenched. Take preferred conditioner saturate hair from weft to end. Let sit for 10-15 mins then rinse with cold water. For best results let hair air dry on a hanger, or outside in a closed in area, or laid out on a table.   After install- We recommend co-washing the hair every 2-3 weeks to keep hair soft. We only recommend shampooing the hair when needed if the hair is weighed down from products you may have put on the hair.   After bleaching or coloring hair-  PLEASE GO TO A PROFESSIONAL COLORIST!!!!! Or if you color the hair yourself please keep hair hydrated with Coconut or...

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Do you offer combined shipping discounts?

If a separate order is placed unfortunately multi shipping discounts cannot be offered. For security purposes, all transactions will have a tracking number associated with each purchase. Also, each transaction has credit card processing fees associated with them.

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How much hair do I need for a full head?

A common frequently asked question that we receive is how many bundles are required for an install with our hair? A common misconception that occurs is customers will generally use virgin hair equivalents or base their quantity amounts from previous companies. Due to the quality of hair, we source and the procedures used when creating our wefts we ensure that you will always receive the fullest bundles possible. Please see below the recommended quantities for our products. If you are purchasing lengths between 12″ & 18″ you will need 2 bundles. If you are purchasing lengths between 20″ & 30″ you will need 3 bundles.  Always use your longest length to determine the correct amount of hair to purchase. Example: If you are purchasing a 16″/18″/20″...

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What is the difference between Raw Indian hair and virgin hair?

Lets start with the true definition of virgin hair because it’s very important: Virgin Hair: Human hair that has never been chemically or mechanically manipulated.    Raw Hair: Raw hair, is by true definition, virgin hair. However, the hair industry has been flooded with all types of hair that the word “raw” needed to be incorporated to properly differentiate between real virgin hair, “raw”, and processed virgin hair. Real virgin hair will come in 3 basic textures; Straight, Wavy, & Curly. Anything else is processed to a degree. Body Wave, Kinky Curly, Exotic Curly, Loose and Deep Wave are all examples of processed virgin hair. The main advantages to having Pure Raw Virgin Hair are as follows: Fuller bundles Higher quality and longer lasting hair...

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